Squarespace Blog / "feedback"

Best customer email EVER!

I have to share this with you... it gave me goosebumps. And its emails like this that keep me going on little sleep & late nights... stress etc. THIS STUFF RIGHT HERE - makes it all worth it :)

"Hello, Amber! I know you're a busy lady but I just have to share this story with you.

This past August I was searching your site just for fun. That's when I saw it. The Pink Japanese Kawaii Blanket deer cherries skulls with fuchsia minky swirl. It was love at first site. I had fallen for other fabrics in the past but none had taken my breath away like this. I instantly posted it to my Facebook page with the caption, "This site makes me want another baby and all the disposable income in the world". I thought about buying it right then but thought I had better sleep on it. My daughter did already have a rockin' blanket by you.

The next morning I went to my mother's house. She asked me what I had posted to Facebook, "What the hell is a pink Japanese blah blah something something?". I pulled up my Facebook to show her the link to the blanket. That's when my heart broke a little. It had been sold. I hadn't noticed the red sold tag the night before. I spent the next few days searching the internet for the fabric. Nothing.

November 5th was my daughter's first birthday. My mother handed me a gift to help my daughter open. I pulled out the tissue paper to see the Pink Japanese Kawaii blanket sitting in the gift bag. "But? How? Did she make another one? Oh my god!!!!". My mother had bought it the night I posted it to Facebook and then played dumb the next day. She kept it a secret for months. The most beautiful blanket in the world is now mine, um, I mean my daughter's. Thank you so much! You're products are amazing and I cannot wait to collect more."



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